troubleshooting Question

Deploy software package via GPO using DNS Alias (CName) - ERROR

Avatar of pbttech
pbttech asked on
Windows XPWindows Server 2003Active Directory
7 Comments1 Solution1147 ViewsLast Modified:
I have setup DNS Aliasing (CName) on Windows Server 2003 SP1. The domain is demo.com, server name = dc, and the DNS Alias = central.demo.com. After changing the DisableStrictNameChecking in registry, DNS alias works perfectly. I can browse to it \\central.demo.com, I can manually execute .msi packages from workstations, and problems using it with shares or mapped drives. I want to deploy a software package via GPO using the DNS Alias name when specifying the package. When creating the new package, you cannot browse the name, but you can type the \\FQDN (\\central.demo.com) on the comand line and the shares appear in the dialog box at which time you can browse through to the package and assign it with no problems. Let me also add at this point that I have deployed the same packages from this GPO and Server using the servers real name with no problems at all. All appears good at this point. I force a GP update on the workstation using gpupdate /force /boot. Just before login the packages are delivered and the message shows, "Installing ..... <package> ....". The messages disappear just as quickly as they appeared and the login prompt appears. When I check the event logs I find the following message:

Event Type:                 Error
Event Source:         Application Management
Event Category:      None
Event ID:                108
User:                NT AUTHORITY\SYSTEM
Description:
Failed to apply changes to software installation settings.  Software changes could not be applied.  A previous log entry with details should exist.  The error was : The installation source for this product is not available.  Verify that the source exists and that you can access it.

I have added 'Everyone" with full rights to the share. I have even added "Local Service", "Network Service", and other local pointing accounts and it makes no difference. After I login on the workstation, I immediately browse to the \\central and the \\central.demo.com and both are fully accessible and I can manually execute the package and install it with no problems. Workstation OS is Windows XP SP1 and SP2.

My questions are as follows:
1) Is it possible to deploy GPO using a DNS Alias (CName)?
2) Is there a way to make the DNS Alias appear in the list under 'My Network Places'?
3) Anyone seen this error and know how to resolve it?

Thanks for the help.
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