troubleshooting Question

Resources aren't being booked in Exchange when using Mac

Avatar of mlamartina
mlamartinaFlag for United States of America asked on
ExchangeMac OS X
4 Comments1 Solution345 ViewsLast Modified:
Hello!  I have an Exchange 2003 server and a MacBook Pro with OSX 10.4.10.  The problem is with booking conference rooms and other resources on the MacBook...  Everything works fine on the Windows based PC's.  So, the problem is the Mac or the way Exchange is setup to interface with the Mac.

Normally, to book a resource, I create an appointment in the calendar, select the attendees, and select the resource (being sure to mark it as a resource).  The conference room (or other resources) accounts are setup to automatically accept the meeting request as long as the time slot is open.

However, on the OSX Mac using Entourage, OWA, or Apple Mail, this is not the case.  In these 3 clients on the Mac, the resource appears to be booked, but when looking at the resource's calendar on another machine, the resource clearly is not accepting the meeting and not being booked.

Has anyone had experience with this type of issue?
Thank you in advance for your help!
Mike
ASKER CERTIFIED SOLUTION
mmconsultant
Owner

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros