troubleshooting Question

Resources aren't being booked in Exchange when using Mac

Avatar of mlamartina
mlamartinaFlag for United States of America asked on
ExchangeMac OS X
4 Comments1 Solution345 ViewsLast Modified:
Hello!  I have an Exchange 2003 server and a MacBook Pro with OSX 10.4.10.  The problem is with booking conference rooms and other resources on the MacBook...  Everything works fine on the Windows based PC's.  So, the problem is the Mac or the way Exchange is setup to interface with the Mac.

Normally, to book a resource, I create an appointment in the calendar, select the attendees, and select the resource (being sure to mark it as a resource).  The conference room (or other resources) accounts are setup to automatically accept the meeting request as long as the time slot is open.

However, on the OSX Mac using Entourage, OWA, or Apple Mail, this is not the case.  In these 3 clients on the Mac, the resource appears to be booked, but when looking at the resource's calendar on another machine, the resource clearly is not accepting the meeting and not being booked.

Has anyone had experience with this type of issue?
Thank you in advance for your help!

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