krusebr
asked on
Groupwise 7.02 "550 relaying denied"
Groupwise 7.02 Server (one domain and post office)
We use an student information system that allows for us to send parent reports, etc. to the email address listed in the contact infomation. When we try to send a message, we get the following error message:
An error occurred while sending emails. Server returned '550 relaying denied'
I understand that the Groupwise server is set to not allow relaying. However, is there a way to adjust it to allow this specific use. If so, where are the settings located. Thanks.
We use an student information system that allows for us to send parent reports, etc. to the email address listed in the contact infomation. When we try to send a message, we get the following error message:
An error occurred while sending emails. Server returned '550 relaying denied'
I understand that the Groupwise server is set to not allow relaying. However, is there a way to adjust it to allow this specific use. If so, where are the settings located. Thanks.
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ASKER
When message fails to send and the school information system shows a "server returned '501 authentication failed'....
the GWIA log shows the following:
successful login with client/server access (lists my ip address of the workstation using the SIS software to send)
Inbound AUTH Failure (D019)
the GWIA log shows the following:
successful login with client/server access (lists my ip address of the workstation using the SIS software to send)
Inbound AUTH Failure (D019)
Hmmm.
I know there's a way to add a tag to relayed mail, but it's still relayed mail.
I'm sure there are Experts out there that have done this kind of mail relay through GroupWise. I'd have to do a bunch of digging to get you any clear answers, and it's past my bedtime ;) so I won't be able to think about thinking about it until tomorrow.
Hopefully we'll see more than just me posting...
I know there's a way to add a tag to relayed mail, but it's still relayed mail.
I'm sure there are Experts out there that have done this kind of mail relay through GroupWise. I'd have to do a bunch of digging to get you any clear answers, and it's past my bedtime ;) so I won't be able to think about thinking about it until tomorrow.
Hopefully we'll see more than just me posting...
SOLUTION
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ASKER
Under the ADMINISTRATION OPTIONS there is a place to add the follow email information....
Sending Email:
SMTP server:
SMTP server requires authentication
Acct. ID:
Pswd:
I added our SMTP server and also added the authentication info.1
I added the exception to the the RELAY section in GWIA.
It seems to be working now but 1 out of 3 attempts wiill fail because of the following error:
server returned '501 authentication failed'
Also, I unsure if we will now be blacklisted as a relay. Listed below is the "sender field" on one of the emails sent. Are we OK? Thanks.
Received: (qmail 29497 invoked from network); 1 Aug 2007 01:37:23 -0000
Received: from unknown (HELO pre-smtp22-02.prod.mesa1.s
(envelope-sender <my school email acct >)
by smtp13-02.prod.mesa1.secur
for <parent email address>; 1 Aug 2007 01:37:23 -0000
Received: (qmail 16902 invoked from network); 1 Aug 2007 01:37:23 -0000
Received: from unknown (HELO 'our email server') (['ip adress of our email server'])
(envelope-sender <'my school email acct'>)
by pre-smtp22-02.prod.mesa1.s
for <'parent email address'>; 1 Aug 2007 01:37:22 -0000
Received: from our email server ([10.34.8.240] ('this is the inside IP of the computer using SIS')
by 'our email server' with ESMTP; Tue, 31 Jul 2007 20:36:32 -0500
From: "my school acct" <my school acct>
To: "parent name" <parent email address>
Subject: test
MIME-Version: 1.0
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding:
Content-Disposition: inline
X-Nonspam: Whitelist