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connect to ftp but cannot see any filestructure Mac osx server 10.3.9 FTP

I can connect succesfully to my ftp username is authentacating ok, but I cannot see any file structure.

I have succesfully connected from some machines outside of the network thru the web.

I used a PC from outside using the FireFox FTP Client plugin to connect succesfully from the web.  I used the same client and setup internaly to test and it connects but is not able to build any folder structure or see anything on the ftp server.

I am using a Mac OSx server 10.3.9  on a G4 for my ftp server, it is behind my Linksys router and connected through our data T1.  I just switched from one providor to another TDS Metrocom, but this is only an IP change and a DNS change????  Maby not?

Is there any knowen issues here? can anyone please get me back on track?

I am no Expert, so Please experts help.
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2 Solutions
Do you have Passive FTP set up in your System Preferences/Network/Configure/Proxies?
marcomnordicAuthor Commented:
It seems not.  When I go into the proxies tab, I have nothing checked except at the bottom to use passive ftp mode (PASV).  Is there something specific I need to do here?

Again to clarify, it is working for most all clients, but in select cases we cannot see the directories in the ftp that shoud show up.
marcomnordicAuthor Commented:

do you have any imput on these settings, why it would have been working before I made the ip change and now I would need to make changes to my system?

for referance, the change was my outside IP, and I made the change to the dns record almost a week ago.

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marcomnordicAuthor Commented:
Anybody, anybody??? thoughts please,
well, if you want you can read what is PORT (active) or PASV (passive) mode and yo will realise why you have to make changes.


Users connecting from behind the network may use passive and you can try to configure the client which connects from the network to use PORT.

FireFox FTP Client

How do I turn off Passive Mode/turn on Active Mode?
Select a new account or edit an existing one by going to the "Manage Accounts" menu.
In the Account Manager, select the "Connection" tab.
Uncheck the "Passive Mode" option.

marcomnordicAuthor Commented:
I didnt resolve the issue with either of these, but both were very helpfull to me in QUEST to solve the issue.  

Thank you experts.


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