How to properly reset Exchange 2003 services without rebooting server?

Posted on 2007-07-31
Last Modified: 2012-06-21
To try and resolve the recent appearance of Exchange Server 2003 Event ID: 9188 errors I want to stop and restart Exchange services without rebooting the server.  What is the best way to do this?  Do I stop ALL the Exchange services on the server or just the System Attendant service?  [Or is this a bad idea and I should wait until after hours and reboot the whole server?]

Nothing has changed in our environment but curiously the Exchange server is now reporting every 15 minutes that it cannot read the membership of the Active Directory Users group "Exchange Domain Servers"  (Error code: '80072020'), and YES, that group is in the users container and the server running Exchange is a member.
Question by:dealvis
    LVL 19

    Accepted Solution

    They key is stopping ones first that others aren't dependent on. (Windows will obviously prompt you if other services need to be stopped first, but that's not always the cleanest way)

    Personally, I would do IMAP4, Management, MTA Stacks, POP3, Routing Engine first in any order. Then the Information Store....followed by the System Attendant last.

    Author Comment

    Thx aissim, I think stopping/restarting the Exchange systems as you described worked since it has now been 35 minutes without any Event ID: 9188 Errors on the server and we were seeing them every 15 minutes.

    I did this while the staff was at  lunch and all I noticed was the Outlook client lost connection with the Exchange server for a few minutes.  Thanks Again.
    LVL 19

    Expert Comment

    Good deal; glad it worked out. And yes, lunch is always a good time to kick the servers over!

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