buchanb
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inexpensive remote connections
I am a one person PC repair business and am considering using a service which allows my customers go to a web site and simply click on an link which then allows me to take remote control of their PC. While this is great the least expensive service charges $200/mo. Does anyone know of a cheaper solution?
Logmeinrescue.com lets you do that for $99 a month.
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I use GoToMeeting to do this regularly, with the LEAST experienced users. I think I spend just over $300 for a year of unlimited access. Just send the user to the gotomeeting.com website, tell them to click on join a meeting, then tell them the unique meeting number that is assigned each time you launch the software on your end. You can see their screen, or they can see yours, and anyone can run the keyboard and mouse on either end. Way cool.
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i concur about gotomeeting. i have 1 account, which costs $50 / month. even my most technophobic users can do it. i initiate a meeting, and then send them a link/url to the meeting. when they navigate to the website, gotomeeting installs/configures itself. this is a big win for me... other remote software requires you to send the user an installer that they have to save to their desktop and then install. a real pain in the arse trying to give someone instructions to do all of that if they know nothing about computers.
VNC, PCanywhere and many other applications require an installation, or require firewall configuration. gotomeeting is inexpensive and very easy.
they have a free 30 day trial... i recommend giving it a whirl.
to provide remote access, host a meeting and send the client a link to the meeting. when the client joins, make them the presenter, and then tell them to click on the button that says "Give keyboard and mouse". the button is in the top right hand corner, and is clearly marked. once they give you the keyboard and mouse, you have control of their pc.
VNC, PCanywhere and many other applications require an installation, or require firewall configuration. gotomeeting is inexpensive and very easy.
they have a free 30 day trial... i recommend giving it a whirl.
to provide remote access, host a meeting and send the client a link to the meeting. when the client joins, make them the presenter, and then tell them to click on the button that says "Give keyboard and mouse". the button is in the top right hand corner, and is clearly marked. once they give you the keyboard and mouse, you have control of their pc.
PCHelpware doesn't require an installation at all, and it doesn't require any ports to be forwarded if you use their Repeater service. Its also free.
You basically define a connection entry, that builds a server.zip file which you email to the person you want to conenct to. Its about 300k from memory. They run the file which connects outwards to your own PC. When you are finishes the process dies at their end. Nothing left running and nothing to install.
You basically define a connection entry, that builds a server.zip file which you email to the person you want to conenct to. Its about 300k from memory. They run the file which connects outwards to your own PC. When you are finishes the process dies at their end. Nothing left running and nothing to install.
UVNC's SingleClick add-on mentioned above sounds much like PCHelpWare, however there are no fees. Totally free, and encrypted. You create a customized connection file which you e-mail or make available on line for a client. They click on it to initialize the session, and at any time they can disconnect. Nothing is installed on the client PC, no router re-configuration is necessary, and the file is <200K.
Indeed, PCHlepware is an evolution of SingleClick
http://www.realvnc.com/
the website bit; just be creative and let that be a form that is emailed to you.