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Group Policy Folder Redirection does not work

We are currently trying to enable folder redirection. We use folder redirections for several departments and we are trying to enable it for a new department. We have set up the new OU with the linked GPO and have configured this in the same way we configure the GPOs for other centres. We only redirect Documents and Desktops. Both documents and desktops redirect to a shared folder on a specific file server for each department.

We have been as of yet unable to figure out why the folder redirection will not apply.

We apply GPOs through inheritance. There is a master GPO which applies restrictions etc to accounts and then there is a local GPO for each department which applies specific desktop backgrounds, styles etc.

Both the local and master GPO are enforced and link enabled.

Can anyone help with this?

Thanks
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sparkofgenius
Asked:
sparkofgenius
1 Solution
 
Hypercat (Deb)Commented:
The most common mistake is incorrect permissions on the network folder.  The user has to have ownership of the network folder that you are redirecting his/her My Documents folder to.  For example, if the network folder for redirection is: [server]\userdocs\%username%, then Paul Pebkac will have a folder in that location: [server]\userdocs\PPebkac, and PPebkac has to be the owner of that folder in order for My Documents redirection to work.
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sparkofgeniusAuthor Commented:
I have had this problem in the past so i checked this straight away. For good measure I have reapplied this permission, forced a gp udate on one of the workstations in the department and logged in. However the folder redirection has still not applied.

I created the users folder within the shared drive one for the desktop and one for the documents. Test documents were placed in each - however when i log in the documents do not appear and the synchronisation does not occur.

It is exactly the same way as i have done it in the past however this time it refuses to work.
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Hypercat (Deb)Commented:
So, if you log on you see the the local My Documents and Desktop, but not what you put into the network folders?  Have you checked the workstation logs to see if there are any userenv errors indicating what the problem might be? Also, I would try an actual reboot of the workstation, if you haven't already, rather than running gpupdate /force.  I know that's supposed to work and 99% of the time it does, but I've run into the occasional situation where it doesn't seem to stick whereas a workstation reboot will work.

Also, you could test the GPO inheritance through the Group Policy modeling wizard, if you haven't done that already, just to be sure that your linked/enforced settings on the master GPO are not causing something to block the folder redirection.
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sparkofgeniusAuthor Commented:
ye i just see the local folder. i have rebooted the workstation a couple of times. i just checked the actual workstation event viewer - something i hadnt already thought to do - and discovered several folder redirection errors. they are stating that the network path lies offline. I have also just checked our ISA server and it is not denying access.

any ideas as to why it could be saying the network path is offline?
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Hypercat (Deb)Commented:
That seems to indicate that the workstation can't reach that network location at all.  Can you ping the server where the shared folder is located?  Can you browse to the shared network folder in My Computer from that workstation? Are the workstation and server at the same physical site, or are you connection remotely?
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sparkofgeniusAuthor Commented:
i am able to ping the server with the files and map to it. im at a loss here. the pcs have connectivity to our isa server, file servers, web servers etc. they are able to map to any file shares. however during folder redirection it is saying they are offline. we have had several rpc problems as of recent but we have sorted these by editing the lmhost files on the affected servers. is it possible that this could be the problem?
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Matt LynchCommented:
This may be too simple but something I over looked.  On the local machine have you looked at the folder properties for the users My Documents and Desktop?  You may just need to manually put in the folder it needs to be redirected to on the Target tab of the folders properties.
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SysAdmin_DougCommented:
Can you make a poilcy to map all of these network drives based on username, and then use a separate policy to redirect to the mapped drive?
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sparkofgeniusAuthor Commented:
cheers everyone for assistance.

hypercat you showed me in the right direction and i have this solved now cheers.
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Hypercat (Deb)Commented:
Could be RPC or SMB issues, or maybe some sort of resource issues on the server.  Are you seeing any redirector or SRV errors on that server?  Could you post back the exact error message(s), including the workstation userenv error, with the event id #s? I can look them up, or you could do so yourself and see if that gives you any clues.  I think maybe something is going on here with network redirection and traffic that is only affecting folder redirection because it's increasing the traffic to that server.
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Hypercat (Deb)Commented:
I was just getting down to other nitty-gritty, hoping this was a complex network routing issue that I could sink my teeth into ;-) No, really, I'm glad you got it resolved!
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tbell1Commented:
What was the solution
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