wireless mouse on usb port

Posted on 2007-07-31
Last Modified: 2007-08-01

on a laptop, there is a cordless logitech mouse, which is not working, I reinstalled the sfw, when I plug it in the usb port windows (xp) says "found new hardware" but then nothing happens, there is this mouse icon in the tray, which opens the control panel, but when I go to the port setting it shows ps2, and when I select usb, and apply, when I close it returns to ps2.

Thank you.
Question by:keneso
    LVL 53

    Accepted Solution

    When you use wireless mouse or keyboard there is usually a "Connect" button on the bottom of the mouse and keyboard. There should also be a Connect button on the USB central point. If you press the connect button it will try and detect itself and should work. If this doesn't work for you what you might want to do is uninstall the software unplug the mouse then reinstall the software without the mouse connected then reboot and connect the mouse.

    Hope this helps
    LVL 31

    Expert Comment

    I think the above is on the spot. The touchpad (assuming the laptop has one, or a touchstick) is normally a PS/2 device and it will revert to that if no USB mouse is found.
    LVL 8

    Expert Comment

    have you tried connecting it to other USB ports?
    LVL 8

    Expert Comment

    you may want to view the microsoft knowledge base for solutions similar to your problem. Cheers!
    LVL 11

    Author Comment

    >>it will revert to that if no USB mouse is found.

    "when I plug it in the usb port windows (xp) says "found new hardware" but then nothing happens"

    >>have you tried connecting it to other USB ports?

    Yes, have tried all of them.

    Well I had to uninstall and reinstall 3 times ... bah.

    I guess Spec01 gets them as he mentioned the reinstall, though I had done it before posting here, and redone after posting ... so ... better luck next time to rid and ilovemykeyki

    Thank you all.
    LVL 8

    Expert Comment

    Glad you resolved it. :)

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