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Cannot Open .ADF File in ACT 2006

Cannot open an .ADF file after computer crash.  I had a computer go down that was running the ACT database.  I was able to get the information off the HD before reformatting, and installing Windows XP.  I have restored Windows XP and reloaded ACT onto the computer.  I then copied down the backup and tried to open the .ADF file and get a message similar to this:

Device Activation Error: the physical file c:\docsandsettings\whoever\blahblah.alf may be incorrect.

Any ideas on what to do to fix this?  I need to open this DB asap.

Thanks for any help in advance.
1 Solution
Mike LazarusAct! Evangelist - CRM ConsultantCommented:
It sounds like you didn't copy all of the files.

This can be caused by a damaged or missing .ALF file associated with your database while the .ADF file associated with your database is detached from the ACT! SQL Instance. This has also been seen where the .ADF file is listed in the error message instead of the .ALF file.

You can restore a backup to resolve this issue. If you do not have a current backup of this database, you will need to contact ACT! Database Services at actdbrepair@bestsoftware.com to recreate the .ALF file.
metsfan421Author Commented:
Thanks for the information GL... Sorry to hear that I needed to copy down the .ALF file as well.. Figured I could just go with the two databases and it would recreate upon opening them.  I know now for the future.  Thanks for the help!
Thanks, took care of an issue for me as well.

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