e00084af - The directory or file was not found, or could not be accessed

Posted on 2007-07-31
Last Modified: 2013-12-01
i did a fresh install of Veritas Backup Exec 10.0 REV 5484 on a new server. the server previously have backup exec 11d trial version. i keep getting the "e00084af - The directory or file was not found, or could not be accessed" error whenever i try to back up. there is a 0 bite count unless when it errors so its not able to do an even partial back up of the C: and E: drive unless i have shadow copy selected and then it only backs up the shadow copy part.  The test run runs perfectly with a complete bite count. i tested the resource credentials ( all successful), changed the login on all the services to another administrator account and set it to default on  the login account credentials window. no luck. the backup errors out after about 2 minutes. i'm new at this and haven't set this up before but it seems like there is a permissions problem if it errors our that quickly

Set type               : BackupSet status             : CompletedSet description        :
Resource name          : \\******ADMIN\C:Logon account          : System Logon Account
Error                  : e00084af - The directory or file was not found, or could not be accessed.

Agent used                     : YesAdvanced Open File Option used : NoImage used                     : No

Start time             : Tuesday, July 31, 2007 3:27:13 PMEnd time               : Tuesday, July 31, 2007 3:29:02 PM
Files                  : 0Directories            : 0Skipped files          : 0Corrupt files          : 0Files in use           : 0
Byte count             : 0 bytesRate                   : 0.00 MB/Min
Question by:d3strudo80

    Author Comment

    oh and im running windows server 2003 r2 EE SP1
    LVL 28

    Accepted Solution

    Upgrade to 10.1. Then install SP3
    10.0 is not compatible with R2.
    LVL 28

    Expert Comment


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