Expanding of PDF Files When Printing
Posted on 2007-07-31
I'm hoping someone can help with a problem which has been ongoing for the last couple of months. I have had users complaining that it has been taking a long time to print PDF's to our Xerox Work Centre Pro 45/55 machines. It appears that the PDF's expand many times in size. Eg. A 500 KB PDF file will expand to 30 MB or more (sometimes up to 100MB) when viewing the print queue. This causes the job to take up to 30 minutes to print over our WAN links. The problem is only present to these Xerox machines. It also doesn't happen on all PDF's, only some.
We run 9 Windows 2000 Server Citrix servers running Citrix Presentation Server 4.0. The users run thin clients from many offices throughout Australia. We have a separate Virutal machine print server running Windows 2000 Server. We are running PCL drivers for the printer. Changing to PS resulted in other formatting issues when printing from other applications, so I would prefer to stay with PCL if possible. We are running Adobe Reader 7.0, but did try installing Adobe Reader 8.0 (no improvement).
Has anyone else experienced this problem or have any ideas on how I can resolve this issue?