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Citrix - Printing - How do i setup to make it as efficient as possible for remote sites?

Posted on 2007-08-01
Medium Priority
Last Modified: 2008-03-10

I have a Citrix environment that i have inherited.  This comprises of 2 fairly high spec HP DL380 servers, installed with WIN2003 & Citrix Presentation Server 4.  My organisation has 3 locations, one head office (where the servers are located) and 2 remote sites (approx 20miles away).  The remote sites each have 10-15 users, all using Citrix desktops for all their day to day work (they do nothing locally).  Each remote site has 2 main printers, fairly large HP printers, these are very new.

The head office has a 2mb leased line, as do both client sites.  The head office connection is solely used for email and citrix.  We have another line that is used for internet traffic for the LAN users at the head office.

What i would like to know is how to setup the printers in the most efficient way possible?  The users have been complaining about a slow Citrix experience, which i believe to be down to the printer setup.  The servers are not short of resources etc.

I have researched this problem on Experts Exchange, and have read a lot about users connecting their client printers on logon, Citrix Universal Print Driver, Limiting ICA Print bandwidth, having / not having printer drivers installed on the Citrix servers etc.

What i need to know is the best possible setup.  If i rip out all printers and start again, what is the best way to do it?  I do have some Citrix knowledge but i would still like some step by step instructions please?

Question by:rjkirby
1 Comment
LVL 10

Accepted Solution

chrisnewman01 earned 250 total points
ID: 19609954
Check to make sure the workstations are running at least 9.x of the ICA client (the newer, the better) AS WELL AS having the latest hotfixes on your Citrix servers.  If you have clients running below version 9.x of the client, they're getting the "old style" UPD (it doesn't appear in the server print console as Citrix Universal Printer for the driver).  If you're going to rip everything out, I would strongly recommend using the "Universal Print Driver only" (create a Citrix policy and apply it to all your Citrix servers).  With that said, make sure the policy also sets "do not automatically install drivers..." to enabled, print job routing set to " always connect indirectly as a client printer", set session printers to enabled and select "set default printer to the client's main printer" from the dropdown near the bottom.  

These are just a couple items to look at...

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