Windows 2003 Terminal Services sound problem

Posted on 2007-08-01
Medium Priority
Last Modified: 2009-11-24
I have a Win 2003 server and I am using it just for Terminal services. My problem is that I cant seem to make the sound work in a remote session. If I am at the console, it works fine. I have it setup already in the client. If I just try to play any sound it gives me a device error. This seems to happen on more than just this server. I have a couple of them with sound cards, and I get the same thing. Any help would be great. Thanks
Question by:kjamez

Expert Comment

ID: 19610609
1.  Check device manager on your terminal servers to make sure sound cards and their drivers have been properly installed and are to up to date.
2.  Make sure the Windows Audio service is started on the teminal servers.

Author Comment

ID: 19611181
Thanks for the post. The sound works fine if you at the server and not in a remote session. Yes, the Audio service is started and working.

Accepted Solution

kdubendorf earned 2000 total points
ID: 21017566
Sounds on Windows 2003 Terminal Servers are diabled by default.  Check the following link:


The important except is as follows:

To turn on the use of sound on the Terminal Server computer, follow these steps:
1. To start the Terminal Services Configuration snap-in, click Start, point to Run, type tscc.msc, and then press ENTER.
2. Double-click RDP-TCP Connection.
3. In the RDP-TCP Connection Properties dialog box, on the Client Settings tab, click to select the Audio Mapping check box.
4. Click OK to close the RDP-TCP Connection Properties dialog box.
5. Quit the Terminal Services Configuration snap-in.
Note: my experience is that this is normally turned on.
To configure the settings for remote computer sound on the RDC client, follow these steps: 1. Click Start, point to All Programs, point to Accessories, point to Communications, and then click Remote Desktop Connection.
2. In the Remote Desktop Connection dialog box, click Options.
3. Click the Local Resources tab.
4. In the Remote Computer Sound section, click Bring to this computer in the drop-down list.
5. Click Connect to use the new settings.

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