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Outlook 2003-Cannot access personal contact from Exchange 03

Posted on 2007-08-01
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Last Modified: 2010-05-18
I cannot access my personal contacts   in Outlook 2003.   (Microsoft Exchange account)

I can create them,  but if I start a new message, and choose "to", my personal contacts do not show up.

When I right click on a contact      and choose  "send message" ,   a new message box  opens and the name of the contact is populated into the "to" box, but      if i click send  i get a message that outlook does not recognize that contact.

Please help
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Question by:cmushaun
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5 Comments
 
LVL 10

Expert Comment

by:LuckyLuke57
ID: 19608934
In your folder list

- right click on the contacts folder
- properties
- Click on the "outlook addres book" tab
- the "show this folder as an email addresbook" must be checked

Luke
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LVL 7

Expert Comment

by:JasperIAM
ID: 19609414
I also like to change the name to "My Contacts" so that I know I'm in the right one.
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Author Comment

by:cmushaun
ID: 19609504
That checkbox "show this folder as an email addresbook"     is grayed out....

weird.  Any ideas?
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LVL 7

Expert Comment

by:JasperIAM
ID: 19609589
Tools-Email accounts-View or change existing directories...(very bottom option).

What shows up there?

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Accepted Solution

by:
cmushaun earned 0 total points
ID: 19777945
I ended up having to reinstall Outlook and this seemed to fix the problem.
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