Outlook 2003-Cannot access personal contact from Exchange 03

Posted on 2007-08-01
Last Modified: 2010-05-18
I cannot access my personal contacts   in Outlook 2003.   (Microsoft Exchange account)

I can create them,  but if I start a new message, and choose "to", my personal contacts do not show up.

When I right click on a contact      and choose  "send message" ,   a new message box  opens and the name of the contact is populated into the "to" box, but      if i click send  i get a message that outlook does not recognize that contact.

Please help
Question by:cmushaun
    LVL 10

    Expert Comment

    In your folder list

    - right click on the contacts folder
    - properties
    - Click on the "outlook addres book" tab
    - the "show this folder as an email addresbook" must be checked

    LVL 7

    Expert Comment

    I also like to change the name to "My Contacts" so that I know I'm in the right one.

    Author Comment

    That checkbox "show this folder as an email addresbook"     is grayed out....

    weird.  Any ideas?
    LVL 7

    Expert Comment

    Tools-Email accounts-View or change existing directories...(very bottom option).

    What shows up there?


    Accepted Solution

    I ended up having to reinstall Outlook and this seemed to fix the problem.

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