A user is trying to video chat using Skype and a Creative! Live Cam Optia web camera. This setup worked great for a couple of weeks and now it doesn't work. Others can see him clearly but their video comes back distorted. He can't clearly view another persons video anymore. He's using a brand new Dell computer running Windows XP.
Challenge: The i-unit group was not satisfied with the audio quality during remote meetings. They were looking for a portable solution with excellent audio quality for use in their conference room but also at their client’s offices.