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Distorted video when viewing others in Skype

A user is trying to video chat using Skype and a Creative! Live Cam Optia web camera.  This setup worked great for a couple of weeks and now it doesn't work.  Others can see him clearly but their video comes back distorted.  He can't clearly view another persons video anymore.  He's using a brand new Dell computer running Windows XP.
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MikeLIT
Asked:
MikeLIT
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1 Solution
 
commuterzombieCommented:
Hey Mike,

Have you tried un-installing the camera, rebooting the machine, and re-installing the camera?

If so have you tried installing the latest drivers for the camera (from Creative's website?)

If that doesn't work I'd also try un-installing Skype, rebooting and then reinstalling Skype.
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midustouchCommented:
Check your CODECs, did you install any recently?
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MikeLITAuthor Commented:
I tried un-installing the camera, rebooting the machine, and re-installing the camera.  I also tried installing the latest drivers for the camera from Creative's website and un-installing Skype, rebooting and then reinstalling Skype.  Nothing's worked so far.  I have not checked the codecs.
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midustouchCommented:
Looks like a code decode problem. If you have another pc with skype working, I'd compare the two machines installed software and troubleshoot from there.

If you find the solution let us know.

Anything in the event logs?
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