Citrix  Web Interface Oracle Error

Posted on 2007-08-01
Last Modified: 2013-12-18
I am running Citrix Presentation Server 4.5 Advanced Edition on a Windows Server 2003 Standard SP1 along with Citrix Access Gateway 4.5 Standard. We have published applications running on Oracle10g that are accessible via the Citrix Web Interface. When a user with Domain Admin rights to the network tries to connect to the applications everything works fine; however if a standard domain user connects to the same applications via the Web Interface they receive the following error:
There was a problem while validating user.
Error Number: -2147467259
Error Description: ORA01019: unable to allocate memory in the user side.

Note: Both login attempts are being conducted from the same Windows XP Professional SP2 Workstation.
Question by:mhellman
    LVL 76

    Expert Comment

    by:slightwv (䄆 Netminder)
    Not that familiar with Citirx but the little bit I could find on this error points to an ENV problem.

    Although UNIX based it may help point you in the right direction:

    To help test this, does the box have SQL*Plus or some other tool to take the Citirx app out of the picture and focus on just connecting to the database?
    LVL 1

    Expert Comment

    I'm having this exact same problem with 1 of my apps in my Citrix Farm.

    We have 2 farms currently.  The old farm is a Citrix 4.0 farm in which the software works flawlessly.  The new farm is 4.5 and when I take a server that works in 4.0, uninstall Citrix 4.0 and install Citrix 4.5 on it the software kicks up the ORA01019 error.  It works fine though if I use my Domain Admin account so it seems like a permission somewhere but it doesn't really make sense since it works in 4.0 flawlessly.

    Any information/ideas are appreciated and I'll update here if I find any solutions elsewhere.

    LVL 1

    Accepted Solution

    In case anyone still needs this a user on another site suggested this for me and it worked like a charm.

    "Check that you have the Local Security Policy on the machine set to 'allow to create global objects' for the Authenticated Users group."

    Expert Comment

    I have a Xenapp 6.0 server and when users are accessing an application called Cleric using the Oracle Client, via the Web Interface, they encounter the ORA error, Error Description: ORA01019: unable to allocate memory in the user side.

    When i grant the users access " to allow to create global objects" they get a warning message before the have access to their information.

    Would appreciate any response.
    LVL 76

    Expert Comment

    by:slightwv (䄆 Netminder)

    Instead of posting in a 4 year old thread that has been closed long ago, you should ask a new question.

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