Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Avast may have missed virus

Posted on 2007-08-01
Medium Priority
Last Modified: 2013-11-22
I think I might have a virus on my computer.  I have Avast, and it has been updated, but I just lost all my icons for programs on my start menu.  I thought Avast was good, but I am not sure I am operating it correctly or if it is working properly.  What should be my next step?  Are there other anti-virus programs I can run without having to unstall Avast to have the other check my machine?  I paid for a year of Avast, and was assured it was great.  Is anyone an expert on the program?
Question by:ThinasDad
LVL 27

Accepted Solution

Tolomir earned 100 total points
ID: 19612737
You can give Prevx a try.

PREVX 2.0 is the most powerful security solution in the World.It safeguards your PC and personal information from theft and attack by Spyware, Rootkits, Trojans, Viruses, Bots, Adware and all other forms of Malware and Crimeware.

It includes a free scanner, maybe it finds something.


You don't have to buy it for full use, btw. there is at least 31 days full enabled trial.


Assisted Solution

amajidkh earned 100 total points
ID: 19612793
Try another virus scan engine however run it in safe mode.

1. Kaspersky personal should do the trick.
2. Run spybot as well after that has finished

Then boot into normal mode. I doubt if it finds the virus and removes it that the icons may come back, depending on the infection.

Please explain your problem in more detail which leads you to believe it is a virus...
LVL 27

Expert Comment

ID: 19640037

AVG Free Edition (http://free.grisoft.com/doc/1) is a good solution.  

Make sure you have good spy/adware detection programs.  Personally, I use Adaware (http://www.lavasoftusa.com/products/ad-aware_se_personal.php) and Spybot (http://www.safer-networking.org/).  I've heard good things lately about SuperAntiSpyware (www.superantispyware.com).

Another helpful tool is CCleaner (www.ccleaner.com).  This will clean out all temp files, including temp internet folders.  It also has a good registry cleaner.

This is the setup I use on my personal computers.  All free, all good programs.  AVG does have a full suite (spyware included) in a pay-for version that is much better than McAfee and Norton.  Smaller footprint (as in use of resources), more reliable, etc.
LVL 23

Expert Comment

ID: 19715000
PrevX is the best way forward, as Tolomir has suggested.  However, you could also try an online scan from Bitdefender:


or TrendMicro:


Good luck!

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you're not part of the solution, you're part of the problem.   Tips on how to secure IoT devices, even the dumbest ones, so they can't be used as part of a DDoS botnet.  Use PRTG Network Monitor as one of the building blocks, to detect unusual…
One of the biggest threats facing all high-value targets are APT's.  These threats include sophisticated tactics that "often starts with mapping human organization and collecting intelligence on employees, who are nowadays a weaker link than network…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Suggested Courses

577 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question