freezing desktop - explorer.exe 99 %

we have a group of users their PC freeze when open up windows explorer.   Their desktop is win2kpro.  In task manager, we see explorer.exe process hit 99%.

Any idea of what might have happened?

Many thanks.
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It's possible there is a network drive in their search path that is dead/disconnected - check to make sure all the file mappings are 'live.'

search5354Author Commented:
Problem is getting bad.  I see it on my PC.  I am sure all mapped drives are available.

Pls help......
Have you gotten anywhere in solving your problem?

It may be a problem with user authentication on your server.
Try logging out and logging back in, then check the access again.

On the hardware side, have you check to make sure all your switches and routers are active - a failing switch or router could cause major traffic bottlenecks.


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Windows 2000

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