freezing desktop - explorer.exe 99 %

Posted on 2007-08-01
Medium Priority
Last Modified: 2008-09-17
we have a group of users their PC freeze when open up windows explorer.   Their desktop is win2kpro.  In task manager, we see explorer.exe process hit 99%.

Any idea of what might have happened?

Many thanks.
Question by:search5354
  • 2
LVL 14

Expert Comment

ID: 19613516
It's possible there is a network drive in their search path that is dead/disconnected - check to make sure all the file mappings are 'live.'


Author Comment

ID: 19624827
Problem is getting bad.  I see it on my PC.  I am sure all mapped drives are available.

Pls help......
LVL 14

Accepted Solution

warrenbuckles earned 2000 total points
ID: 19709693
Have you gotten anywhere in solving your problem?

It may be a problem with user authentication on your server.
Try logging out and logging back in, then check the access again.

On the hardware side, have you check to make sure all your switches and routers are active - a failing switch or router could cause major traffic bottlenecks.


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