freezing desktop - explorer.exe 99 %

we have a group of users their PC freeze when open up windows explorer.   Their desktop is win2kpro.  In task manager, we see explorer.exe process hit 99%.

Any idea of what might have happened?

Many thanks.
search5354Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

warrenbucklesCommented:
It's possible there is a network drive in their search path that is dead/disconnected - check to make sure all the file mappings are 'live.'

wb
0
search5354Author Commented:
Problem is getting bad.  I see it on my PC.  I am sure all mapped drives are available.

Pls help......
0
warrenbucklesCommented:
Have you gotten anywhere in solving your problem?

It may be a problem with user authentication on your server.
Try logging out and logging back in, then check the access again.


On the hardware side, have you check to make sure all your switches and routers are active - a failing switch or router could cause major traffic bottlenecks.



wb
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 2000

From novice to tech pro — start learning today.