DVD Drives give blue screen of death!

Hello Experts. I have run into a problem recently. My DVD Reader and my Dual Layer DVD Burner suddenly stopped working all of a sudden! Whenever I insert a cd or dvd, it gives me the blue screen of death and the computer restarts. When I log back on, Windows tells me that it's a "stop error." But whenever I insert a blank cd or dvd into my dvd burner, it works fine! I can even burn onto them, but then I can't read them. Please help. Thanks.
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varuncvaradaAsked:
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nobusConnect With a Mentor Commented:
you can also run sfc /scannow from the run box :
http://support.microsoft.com/kb/310747
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Will SzymkowskiSenior Solution ArchitectCommented:
What you might want to do is go to the manufactures website of the optical drives and download the latest firmware update. This could possibly fix the error you're getting. Another thing you can try is doing a last known good configuration. Although Hard drives and Optical drives us 16-bit DOS drivers on the motherboard it might not help but it's easy enough to do not to try it.

You should also look in the event viewer and see if the problem appears in there.

keep us updated
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sakuya_suCommented:
Both of them?

unplug one at a time, test them out and see if the problem stays, also change the cable, and reinstall the driver
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varuncvaradaAuthor Commented:
"What you might want to do is go to the manufactures website of the optical drives and download the latest firmware update. This could possibly fix the error you're getting. Another thing you can try is doing a last known good configuration. Although Hard drives and Optical drives us 16-bit DOS drivers on the motherboard it might not help but it's easy enough to do not to try it."

I had tried that already and no luck.

"You should also look in the event viewer and see if the problem appears in there. "

Where can I find the event viewer?

"Both of them?

unplug one at a time, test them out and see if the problem stays, also change the cable, and reinstall the driver"

Did that too. It still doesn't work.

I am trying the sfc /scannow.
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Will SzymkowskiSenior Solution ArchitectCommented:
The event viewer is located in Control Panel > Administrative Tools > Event Viewer. In the event viewer it will record anything the happends to the computer. ie service failed to run Blue Screens. Work from that if the error is specified in the viewer.
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Will SzymkowskiSenior Solution ArchitectCommented:
You could also try hooking the DVD Drive/s in another comuter and see if it gives the same issue. If it does then it's probably the drive itself.
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varuncvaradaAuthor Commented:
thanks nobus! After I ran sfc /scannow, I think it just replaced all the correct system files again and my drives started to work again! Thanks a bunch.
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nobusCommented:
happy to help - glad it's working
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