rayd125
asked on
ZD8000 will not boot
Hi guys this is my first question....
I (my wife ) have a zd8000 running xp professional. will not boot, bios hang after ram test, no drives recognized in bios unless I hook up my usb drive which is recognized. hdd clicks and spins up and keeps spinning for a few minutes. screen goes black after bios finish ram test.
This is driving me crazy if it where mine I would just toss it......need data from hdd.
will not boot into safe mode.
Any ideas
Thanks
I (my wife ) have a zd8000 running xp professional. will not boot, bios hang after ram test, no drives recognized in bios unless I hook up my usb drive which is recognized. hdd clicks and spins up and keeps spinning for a few minutes. screen goes black after bios finish ram test.
This is driving me crazy if it where mine I would just toss it......need data from hdd.
will not boot into safe mode.
Any ideas
Thanks
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I could accept the fact that it is a hard drive issue if it where not for the following:
1. The bios hang after the ram test after 30 seconds or so see a quick flash of "mouse initialized" then a black screen. no error message.
2. The cd drive is not recognized in the bios boot utility, you would think that the cd drive should be recognized even if it was a hdd issue.
could this be a mb issue and not a hdd issue.
also the bios utility will not do a self test on the hdd
I am by no means a computer techy, am I just not understanding the way startup works?
tried putting bootables on my usb drive but no luck. the bios sees it but will not boot to it.
your suggestions where good, I tested the bootablecd on my good laptop and they worked good. If the cd drive was working it would work great.
Here is how this all started.
My wife boots everything fine, opens outlook and it hangs, ctrl alt delete no go, had to use power button.
shuts down restarts and nothing.
1. The bios hang after the ram test after 30 seconds or so see a quick flash of "mouse initialized" then a black screen. no error message.
2. The cd drive is not recognized in the bios boot utility, you would think that the cd drive should be recognized even if it was a hdd issue.
could this be a mb issue and not a hdd issue.
also the bios utility will not do a self test on the hdd
I am by no means a computer techy, am I just not understanding the way startup works?
tried putting bootables on my usb drive but no luck. the bios sees it but will not boot to it.
your suggestions where good, I tested the bootablecd on my good laptop and they worked good. If the cd drive was working it would work great.
Here is how this all started.
My wife boots everything fine, opens outlook and it hangs, ctrl alt delete no go, had to use power button.
shuts down restarts and nothing.
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ASKER
When I remove the hd it quickly goes to the black screen and does not hang. so I guess that would mean that the board is trying to communicate with the hd and waiting for a response when it hangs.
I will try the hd in my desk top this weekend and pick up a new hd and see what happens. I can always use the new hd in the new external case I bought as a backup drive.
The old drive is a seagate ultra ata ide 80g 2.5 and the clicking is the same each time I try to boot.
4 clicks pause 4 clicks pause 1 click
the cd drive has its own connection to the board, it does not share with hd.
I will try the hd in my desk top this weekend and pick up a new hd and see what happens. I can always use the new hd in the new external case I bought as a backup drive.
The old drive is a seagate ultra ata ide 80g 2.5 and the clicking is the same each time I try to boot.
4 clicks pause 4 clicks pause 1 click
the cd drive has its own connection to the board, it does not share with hd.
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ASKER
I have split the points at least 50 to anyone who tried to help. I bought a new Laptop for my wife, because of all the problems we have had with the other. I will just try to get the data off when I can.
ASKER
how would I reset bios.... do you mean set defaults, if that is what you mean i have tried.
I would say the hdd is toast, but why would I not be able to boot from cd drive. tried to run seatools for dos from cd and nothing also tried recovery disc....