[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Outlook 2003 Hyperlink problem

Posted on 2007-08-01
5
Medium Priority
?
841 Views
Last Modified: 2009-03-15
Using Outlook 2003 sending an email that has URL in it. I have something like:

www.somewebsite.com/somepage.html

When the recipient gets the email it says:

HYPERLINK
"http://www.somewebsite.com/somepage.html"www.somewebsite/somepage.html"

and of course when they click on that it doesn't work.

How can I fix this? i have tried using Word as an editor and not using word. Always does it anyway.

Mark
sales@sosstandbyserver.com
0
Comment
Question by:mswarbrick
  • 2
3 Comments
 
LVL 27

Expert Comment

by:michko
ID: 19616563
Is this only for one recipient?  Or do multiple recipients get the issue when you send them an email with a hyperlink?
0
 

Author Comment

by:mswarbrick
ID: 19664643
everyone
0
 
LVL 27

Accepted Solution

by:
michko earned 2000 total points
ID: 19664760
Is that workstation current with both Windows Updates and Office updates?

Try opening Outlook via command line and using some command line switches.
Start -> Run.  Type   outlook.exe /cleanrules
This will clean any client (and server if using exchange) bases rules.  Any rules they need to keep, they will have to set up again.

If that doesn't work, try /cleanprofile, if still no go, try /cleanpst.

Here's a link to more Outlook 2003 command line switches:
http://www.petri.co.il/outlook_2003_command_line_switches.htm

Since you said all recipients receive the email with bad hyperlinks, I'm going to assume the issue is on your user's side.  Typically a hyperlink issue is due to incoming mail settings, not outgoing.  

Give those a try and let me know.

michko
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question