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Word close error

Posted on 2007-08-02
Medium Priority
Last Modified: 2008-01-09

Whenever I close an MS Word 2003 document I get the message below. Word then asks to send the message to Microsoft and I say no, which makes Word exit and then ti reopens and recovers my document, so I need to exit again.  I tried removing and reinstalling Word, and Googled the error which told me to close the Word document and then exit Word, but the same error happens.  Quite frustrating& Any help will be much appreciated.  By the way, this just stared happening about 2 weeks ago and I did not install anything different.

Error signature
   AppName: winword.exe      AppVer: 11.0.6568.0     AppStamp:42e178a5
   ModName: ntdll.dll      ModVer: 5.1.2600.2180      ModStamp:411096b4
   fDebug: 0       Offset: 00010f29
Question by:P999
LVL 77

Assisted Solution

GrahamSkan earned 400 total points
ID: 19616055
LVL 17

Accepted Solution

Shanmuga Sundaram earned 1600 total points
ID: 19616177
Hi P999 ,

You can find the solution for your problem in this site. Could you please login and check whether this site is quite useful for solving your issues

http://support.microsoft.com/kb/917688 and
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

D.Shanmuga sundaram

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