[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1824
  • Last Modified:

Offline Files Synch - error Parameter is Incorrect - Can I save offline changes/new files?

I have an XP notebook that syncs with a 2003 server.  The user was off of the network for 3 months or so.  In that time added several pictures, files, etc. around 5,000.  Upon resynching, it did some files, then we get the error "The parameter is incorrect."  Now it goes straight to the error with no synching at all.  I know of the solution to reset the cache files and database, however we can't lose the new files that were only on the notebook.  Is there any procedure to repair the database or re-setup synch without losing local changes on the notebook?  Thanx in advance.

Derek Van
0
lanmaninc
Asked:
lanmaninc
  • 3
  • 2
  • 2
  • +3
1 Solution
 
edfreelsCommented:
well you could just take the machine off the network and write the files to CD or something for a backup.  Also you might want to check that there are no limits in his user profile, space wise that would limit the uploading and resynching of these files.  Also check and make sure there is no timeout set, sounds like you might be doing good for awhile and then it times out.
0
 
SysExpertCommented:
I would definitely backup the files before doing anything else.

0
 
og_sh0xCommented:
If you click Tools, Folder Options and go to the Offline Files tab, like you do to delete the cache, you can click the View Files button to view the offline files. If the network copies have not been updated while the machine was away, you can just move all the offline files back to the server and overwrite everything. Otherwise you can reconcile the file versions by looking at the date stamp. Then you can re-initialize the cache safely. If after you re-initialize it still doesn't work, diable offline files completely with the command "csccmd.exe /disable" then reboot into safe mode, delete the contents of the C:\WINDOWS\CSC folder, reboot again and re-enable.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
lanmanincAuthor Commented:
Hi.  Was out of town for a bit. Sorry for delay.  When you view offline files, all the files are there, including the new ones, on the list.  However if you attempt to open/preview any of them, such as a picture, you receive an error saying the file doesn't exist or cannot open.

All of the files in the actual offline folder are named "RBG0023" for ex., so simply copying them to the network folder is not accomplishing anything.

Most of the files he needs from the notebook are pictures that are only on that device.  (I know, he has been aptly warned about backups).  A thought is to rename the extensions on all of the files in the offline folder to .jpg, his camera format, and do a preview list of all of them.  If we can identify them and move them manually, maybe that would get us there.  Anyone try this?  Are the files raw or compressed in that folder?    Thanx...
0
 
SysExpertCommented:
You need to know what format these are in, and what program created them.

In any case I would first make sure that they are backed up before doing anything else.

I hope this helps !
0
 
og_sh0xCommented:
Most files from a digital camera are in .JPG, .TIF, or .MOV format. Some image viewers will attempt to figure out what type of file it is even if the extension is incorrect or missing. I believe IrfanView can do this:

http://www.irfanview.com/
0
 
lanmanincAuthor Commented:
Well, found out it was easier than I thought.  When logged into the server the offline files were unavailable due to the corrupted database.  However with it not logged on all of the offline files were usable.  So I made copies to a normal folder, reset the offline file cache, logged onto the server and copied the files manually to the server.  Then started offline files again.  Thanx for the suggestions.
0
 
lanmanincAuthor Commented:
My last post ended up with a solution to the problem.  This is my first posted question, so I don't know how to handle the points, but taking the notebook offline made the offline files available for standard copy to another folder.  Then nuked the offline folder, reset the database, and manually copied files back to server.  Thanx for the repsonses.
0
 
Computer101Commented:
PAQed with points refunded (500)

Computer101
EE Admin
0
 
dvanhornCommented:
If anyone is still interested check the following link:
http://support.microsoft.com/kb/230738
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 3
  • 2
  • 2
  • +3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now