• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 230
  • Last Modified:

Laptop boot problem

Using Toshiba laptop with XP Pro (using wall current).  When I turn the system on via POWER button, I often (not always) get nothing but a black screen.  This will then repeat itself UNLESS I unplug the power to the laptop & replug.  Then the system boots normally into Windows.  

Any insight into this problem will be appreciated.  Thanks.
0
heat_doctor
Asked:
heat_doctor
  • 5
  • 2
1 Solution
 
nobusCommented:
and what happens if you put in the battery, and start from battery alone?
0
 
heat_doctorAuthor Commented:
Nobus:

Why is that important?
0
 
ridCommented:
Troubleshooting a power issue, as this seems to be, is easier if all pertaining info is available. Does the battery even work in this unit? Is it damaged and takes too much current causing the AC-adapter to fold? Is there even a battery in the laptop? Is the AC adapter bad/on the brink and folds at normal loads, sometimes? Perhaps the charging circuitry in the laptop is involved, perhaps not.... You can't get help if you don't answer questions about the situation.
/RID
0
Cloud Class® Course: Ruby Fundamentals

This course will introduce you to Ruby, as well as teach you about classes, methods, variables, data structures, loops, enumerable methods, and finishing touches.

 
heat_doctorAuthor Commented:
This laptop is only used without battery installed.   I hope this information helps.
0
 
nobusCommented:
you have a "kind" of power problem. to know where it comes from, you have to test different power options out.
And provide ALL info about it.
Remember we onlee see what you post.
0
 
heat_doctorAuthor Commented:
Since the problem does not always occur, testing with battery might take a while...  Since this problem belongs to my wife & her computer, I am investigating issues such as:

1.  power-down procedures
2.  POWER settings
3.  etc...

Will report back any findings.
0
 
heat_doctorAuthor Commented:
I seem to have solved the problem by changing certain parameters under SYSTEM POWER SETTINGS.  I suppose I should request that this question be deleted
0
 
heat_doctorAuthor Commented:
The boot problem was evidently related to a bad network card (which was causing intermittent Internet connection problems).  When the card was removed, the boot problem went away.

I have requested that the Question be closed or deleted.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: CompTIA Cloud+

The CompTIA Cloud+ Basic training course will teach you about cloud concepts and models, data storage, networking, and network infrastructure.

  • 5
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now