Outlook 2007 email Sound and Inbox Refresh do not work properly
Posted on 2007-08-02
Outlook 2007 (vista o/s) email is working properly, meaning I am able to send and receive email on a regular basis, however, (2) convenient functions do not currently function as one would expect.
1. When new email arrives, a chime does not sound.
Here are some answers to the questions you are asking yourself right now:
Yes, the sound card is operational
Yes, there are no options within the Master Volume control that are set too low or muted
Yes, the option within Outlook is set to "play a sound" when new items are received in my inbox
Yes, there is a sound assisciated with the arrival of new email within control panel / sound & audio devices
2. When new email arrives the index is updated, yet the inbox does not refresh to reflect the arrival of the new email. It is necessary to click on a folder other than inbox and then click back to the inbox to reviel the new email.
Thank you in advance.