Can't access

Posted on 2007-08-02
Last Modified: 2013-12-08
A co-worker of mine has this problem. All of a sudden, he can no longer get onto Instead, he gets a blank white page. The status bar will still say "done" (which is what it says whenever a page succesfully loads). He can still access other web pages. He uses Internet Explorer 7. Does anyone know how to fix this?
Question by:john8217
    LVL 5

    Expert Comment

    There may have been a malformed page that was successfully cached, so he's getting it from the cache instead of from Google. Try forcing a refresh with <ctrl>+<F5>.

    It may also be hijacked, but I'd doubt it would be replaced with a blank page. Try scanning for spyware
    LVL 47

    Expert Comment

    Look in his hosts file and check to make sure google is not blocked, in case a virus has modified the hosts file to block certain websites.

    If he's lookig for malware scanner, here's a good free one.
    LVL 1

    Expert Comment

    What happens if you try to access Google with different urls? like

    Open up a command shell and run a trace route with "tracert" and see where you end up.

    Try switching DNS and see what happens.
    Sounds like someone has played around with the hosts file.

    Accepted Solution

    Try to access IP Address in your address bar.

    If that works you should check  your dns. If that doesnt work somone is blocking google on a firewall. could be software of hardware.

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