I have a Sony Viao desktop PC running Win XP SP2. Original equipment is SoundMAX Integrated Digital Audio. Sound stopped working - no audio output of any kind.
Device manager reports the SoundMAX "device is working properly" and "device enabled", but Control Panel "Sounds and Audio Devices Properties" Volume tab says "No Audio Device" and when I use trouble shooting and click on "Volume Control" error message says " There is no active mixer devices available. To install mixer devices go to Control Panel, click Printers and Other Hardware, and then click Add Hardware.
There is no such category in Control Panel. Under Printers and Faxes there is no place to click Add Hardware (there is an Add Printer button). When I select the Add Hardware category in Control Panel the wizard does not find any new devices and does not offer a chance to install a volume control.
I installed a new Xtreme Sound 5.1sound card. In device manager (I disabled the SoundMAX card) After installing hardware and drivers I went to the Control Panel Sounds and Audio Devices Properties - Audio tab reports "No Playback Devices." Under the HArdware tab I seclect the Xtreme Sound and playback made sure it is enabled.
No Cigar! I'm missing something or there is a hardware/software fault somewhere in the system. I've spent about 4 hours on this now with no change at all to the original problem - no sound effects, no audio period. HELP!