Windows will not see new, replacement HD
Posted on 2007-08-02
We ordered a Fujitsu 80 GB replacement hard drive for a HP Laptop. We have replaced a few of these and have not encountered any problems. In fact we did one just last week on another HP computer and everything went just fine. Plugged that sucker in, Windows XP saw it, formatted it, loaded it, and off we went. This time Windows will not see the new drive. We start Windows set up, it loads some files into RAM, we hit "Enter" to start the XP setup and then we get an error message that says "Windows does not see a HD and setup cannot continue".
W took the drive out, attached it to an PATA / USB interface and tried to see the drive as an external drive from another computer. While Windows did see the USB INterface and even displayed the HD's "name" the drive never would show up on the "tree" for us to access it.
The old failed drive that we removed did not have any jumpers in place, the new drive we successfully replaced last week did not need any jumpers, so we did not set any jumpers with this suspect HD at forst. Later we tried all jummper combinations without any luck. In fact, no jumpers in place on this drive sets the drive up for cable select anyway. So that is the default, no jumpers for CS setting.
Did we just get a bad HD? SAny other ideas?
Thank you all very much!