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Outlook has 2 sets of Contacts

Posted on 2007-08-03
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Outlook 2003 references two contacts.
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Question by:avsc
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by:war1
ID: 19625276
Greetings avsc !

Do you mean 2 Contacts folders?  If they are duplicate, right click on one and select Close.

If they are different, drag the content of one to the other to combine the contacts folders.

Best wishes, war1
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by:avsc
ID: 19627054
No there is only one contacts folder in Outlook Personal Folders.  The problem is when I compose an email and click the To button to add receipients. The contact list is empty.  If I go to the upper right corner there is Show Names from the: Contacts.    Now if I use the pull down menu to open the selection list there is another set of Contacts that has content.  So I guess my question would be how do remove the phantom Contacts from the Show Names list or how do I set the correct Contacts list as default.
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war1 earned 2000 total points
ID: 19627076
In Tools...Addressbook you may have to pick from a list that looks like this:

Outlook Address Book
Contacts
Contacts
Contacts
Contacts

Where only the last one has any contacts.

The way to remove this condition is to go to Tools...Email Accounts...Directories...View or Change. Select your Outlook Address Book service, then change. On the next page, delete the first 3 contacts folders that appear. Close and restart Outlook and they should be gone.

http://www.sperrysoftware.com/Outlook/Outlook-Duplicates.asp#QC
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Author Comment

by:avsc
ID: 19630200
I ended up deleting all contacts and the outlook address book and re-creating to fix.  Much thanks and points :-)
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Expert Comment

by:war1
ID: 19631213
avsc, glad you got rid of the two set of contacts.  Thanks for the points.
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