Exchange Site Replication Service backup fails

Posted on 2007-08-03
Last Modified: 2013-12-01
We are currently using VERITAS Backup Exec 11.D for our nightly system backups of domain controllers, exchange, sql server, and a few other small items.  Recently out of the blue, the backup job has started generating errors during the backup of exchange.  Here is the log:

Backup- \\mailserver\Microsoft Site Replication Service\SRS Storage V-79-57344-33928 - Access is denied.
Access denied to database SRS MDB.
V-79-57344-33928 - Access is denied.
Access denied to database Log files.

I used the test credentials function in Backup Exec to make sure everything was being accessed properly, ran a test backup job, and it reported back successful on both accounts.  

Next I called Symantec who had me go to the mail server and just backup the SRS database by using ntbackup.  Just to make sure there was no problem with ntbackup, I tested it by backing up the First Storage Group which was successful.  I had a look at the ntbackup log and this is what it said.

Backup Status
Operation: Backup
Active backup destination: File
Media name: "srsBackup.bkf created 8/3/2007 at 8:38 AM"

Volume shadow copy creation: Attempt 1.
Backup of "CCNMAIL\Microsoft Site Replication Service\SRS Storage"
Backup set #1 on media #1
Backup description: "Set created 8/3/2007 at 8:38 AM"
Media name: "srsBackup.bkf created 8/3/2007 at 8:38 AM"

Backup Type: Normal

Backup started on 8/3/2007 at 8:39 AM.
The 'Microsoft Site Replication Service' returned 'Error returned from an ESE function call (d).

' from a call to 'HrESEBackupSetup()' additional data '-'The 'Microsoft Site Replication Service' returned 'Functions called in an invalid sequence.

' from a call to 'HrESEBackupClose()' additional data '-'
The operation was ended.
Backup completed on 8/3/2007 at 8:39 AM.
Directories: 0
Files: 0
Bytes: 0
Time:  1 second


The operation did not successfully complete.


I'm not really able to find any information on goole, tech net, ect about this error message i'm getting.  Anybody ever come across this before?
Question by:JoyCara
    LVL 63

    Expert Comment

    No, but I would use the windows resource kit to check the basics, DNS, and AD.

    Then se if you have any Exchange diagnostics.

    Something is not quite right.

    I would also try to backup using NTbackup from a different server to see if the issue is Just on your BE server.

    You need to identify the problem, be it Exchange or BE, and then remedy.

    I hope this helps !

    LVL 23

    Accepted Solution

    The migration process from Exchange 5.5 to Exchange 2000 requires the use of the Site Replication Service (SRS). The Site Replication Service is a directory service, which bridges the gap between the Exchange 5.5 DS and Active Directory. The SRS notifies the Exchange 5.5 servers about the entire Exchange 2000 infrastructure, which then enables directory replication between the two systems. It does this intrasite replication through RPC calls. This allows the Exchange 2000 server to share configuration information with other Exchange servers in a mixed-mode organization. A copy of the directory is maintained in the SRS.EDB database.

    The Site Replication Service database is protected with Backup Exec by selecting the SRS Storage object for backup. After a migration to an Exchange 2000 only environment, it is suggested that the Microsoft SRS be removed. Once the SRS has been removed, if the object is still selected as part of a Backup Exec (tm) backup job, the above error will be written to the job log file. To overcome the problem, it is suggested to deselect the Microsoft Site Replication Service and exclude the SRS.MDB file from the backup selections.

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