It is official. Our Drobo failed after three days and according to Drobo tech support, the data is unrecoverable. I am writing this so others can avoid the grief and loss we experienced by using a Drobo device. I should have know better than to use a Version 1.0 of any product.
If you have a Drobo, make sure that you back it up frequently. Apparently recovery from an array failure is not so simple.
Does anyone have a suggestion for an alternative replacement product? Something with an Ethernet connection might be more useful.