Drobo failed and lost all of our data.   Does anyone have replacement suggestions.

Posted on 2007-08-03
Last Modified: 2013-11-14
It is official.   Our Drobo failed after three days and according to Drobo tech support, the data is unrecoverable.    I am writing this so others can avoid the grief and loss we experienced by using a Drobo device.   I should have know better than to use a Version 1.0 of any product.    

If you have a Drobo, make sure that you back it up frequently.  Apparently recovery from an array failure is not so simple.      

Does anyone have a suggestion for an alternative replacement product?    Something with an Ethernet connection might be more useful.
Question by:Gary Fuqua, CISSP
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    Accepted Solution

    buffalo tera station.
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    Assisted Solution


    Harddrives fail sometimes and you must always have backups of your data. That is the rule 1 in storage ;)

    go to o check the different sizes of quality NAS product. I have worked with them loads and they work well. The Buffalo brand is very good also so you can find your type of system.
    Get one which you can mirror disks as raid 1 so you can survive one HDD which fails.

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    Author Comment

    by:Gary Fuqua, CISSP
    "Harddrives fail sometimes"      You don't say....

    That is not the case here.

    THE DROBO FAILED, not the HD's.     After returning the Drobo, I  tested all the HD's under load and they checked out fine.

    I will check out Buffalo and Snap Servers.     Thanks for the tips

    BTW, we recovered fully from backups.  Nothing was permanently lost, except for the time spent dealing with a flawed product otherwise known as Drobo.
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    Expert Comment

    Just as a quick note:
    Any NAS or other storage array not running redundant raid controllers can give you the exact same problem.  The Terastations do not have redundant controllers, and they do fail, a lot.  We have actually stoppped using them completely due to drive, hardware and OS failures.  There is no real perfect inexpensive backup solution out there...everything is prone to failure at some level or another.  If you are really want security in backups, look at a tape library or a SAN.  These solutions will cost you a lot of cash, but the redundant features built in are worth the money.  You could probably get a lot of good suggestions from the people here if you were to post your needs and your budget.  We have deployed a lot of SAN's for backup only, just based on the redundant nature of them.  Knowing you have multiple NIC's (for iSCSI), RAID controllers, power supplies and proc's makes you sleep a little better, and keeps your head away from the office when on vacation.
    Just my 2 cents.

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