How to open an attachment in Hotmail ... not Download it, but open it directly?

Posted on 2007-08-03
Last Modified: 2013-12-08
Hi there,

I have a question with regard to attachments in Hotmail.  Say that someone sends a Word doc as an attachment.  If I open the email and click on the attachment, it goes to the screen where it says it was successfully scanned by Trend Micro.  It has a link to Download or Cancel (no link to open).  If I click the link to Download, it opens a dialog asking me if I want to Download the file or Cancel, but no option to "Open" the attachment.  I could have sworn it used to have that option.  Is there a setting or option somewhere I can use to get that back?  I want to open directly, NOT save it.

Incidentally, if I go to a web page with a Word document as a link and I click on it, the dialog that pops up DOES have Open as an option (along with Download and Cancel).

Any ideas?

Question by:JediBecker
    LVL 97

    Accepted Solution

    Greetings JediBecker !

    Clear your Temporary Internet Files in your browser and try open Word attachment again.  

    If no joy, Hotmail has changed somethings, including this download option.  Save the attachment to a file is not difficult. It takes a few seconds. Then you can open it in MS Word.

    Best wishes, war1

    Author Comment

    Hi War,

    Thanks for the input.  However, clearing the Temporary Internet Files doesn't help.  Also, if I log into the same account on a different computer, it DOES give me the option of "Opening" the attachment.  So this is something specific to Security Settings on the first computer, I'm sure.  Only I can't figure out what.  

    Anyone else?


    Author Comment

    Well, I ended up finding a solution in a forum and it is an ODD solution, but totally worked.  If you login to Hotmail after checking to "remember email address" (you have the options to remember email, remember email and password, don't remember either), that enables the "Open" button on the dialog when clicking on an attachment.  That makes NO sense to me, but it does honestly do the trick.  Weird.

    Anyway, I accepted your answer, war1, to assign the points since you were kind enough to submit the answer.  But if anyone reads this thread, the answer is HERE!

    LVL 97

    Expert Comment

    Dave, glad you got Hotmail to work the way you wanted. Thanks for the points.

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