Remote user with new PC cannot connect to LAN

Posted on 2007-08-03
Last Modified: 2013-11-21
I had a connection set up with a remote user, he purchased a new PC and he can no longer access Exchange or my Server. Checked settings and they are the same as before, but it does not even attempt to connect. Any ideas
Question by:chrisc2141
    LVL 38

    Accepted Solution

    You'll have to give a more detailed description of what you're trying to do.  What type of connection is the remote user trying to use - remote access, remote desktop, Remote Web Workplace?  What settings did you check?  Is the user seeing any error messages when she/he tries to connect?  Do you see any error messages on the server?  If there's no error message, what exactly happens when the user tries to connect?

    Author Comment

    My fault.. I just have a https over RPC setup, two users at a remote site. One is working fine and second is not. Double checked exchange settings as far as Outlook access, but seem to be having log onto network problems. User get "The connection to the Microsoft Exchange server is unavailable. Outlook must be onlionenot connected, Outlook must be online or connected to complete this action"
    LVL 13

    Assisted Solution

    Did you compare the Exchange Proxy Settings on both computers.  What version of Outlook and OS are you using?

    Featured Post

    Are your corporate email signatures appalling?

    Is it scary how unprofessional your email signatures look? Do users create their own terrible designs and give themselves stupid job titles? You can make this a lot easier for yourself by choosing an email signature management solution from Exclaimer today.

    Join & Write a Comment

    Because virtualization becomes more and more common, and, with Microsoft Hyper-V included in Windows Server at no additional costs, and, most server hardware nowadays is more than capable of running a physical Small Business Server (SBS) 2008 or 201…
    Know what services you can and cannot, should and should not combine on your server.
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
    Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    23 Experts available now in Live!

    Get 1:1 Help Now