I have a user who is on our company domain. When he goes to print to the color printer in his office, for example inside of MS excel 2003 he will go to FILE -> PRINT and then choose the color printer. An hour glass will then appear and start flashing , during this time he can not do anything else. This happens for about 45-60 seconds. Then he clicks print and it does the same thing . So basicly anytime he accesses the printer it has this delayed response. The other 10 printers work fine. Other users and other computers do not have this problem. Any help?
Printer = hp color lj 4600
pc = compaq nx9420 win xp sp2