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Microsoft Word blinks and stalls when doing a "save as".

Hi,
After installing a new drive and reinstalling Office, my Word documents blink and hesitates during a "save as".  Please advise.

Thanks,
Joe
0
jstaron
Asked:
jstaron
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3 Solutions
 
FlysterCommented:
Hi Joe,

If you're running Norton Antivirus you can disable the Office Plug-in option. You'll find it in the antivirus option menu.

Flyster
0
 
jstaronAuthor Commented:
Hi,
Could not find any option for diabling Office Plug-in.   Been using Norton and Word for years without this happening.  Just started today.

Thanks,
Joe
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dopyiiiCommented:
Does it work in Word safe mode (start > run > type winword /a and hit enter)?  If so, try this:
http://howtotroubleshoot.blogspot.com/2005/10/how-to-clean-word.html

Also, does it actually save the document, or does Word hang?
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jstaronAuthor Commented:
Hi guys,

Ran through all  the steps in http://howtotroubleshoot.blogspot.com/2005/10/how-to-clean-word.html
and still have them problem.  Note that I am having the same problem on my backup computer, which I copied my files to, and it has a different version of Office Word.  The problem carried over to my backup computer.  I totally blew away my main compute and am afraid to copy my data back.

The probem is only with my Word documents, since the Word documents carry the problem to a another computer.  Rest of Office is OK.

So, It's not:
Office software [files carry problem to backup computer]
Not XP OS [problem on two computers]
Not my computer [problem on two computers]
Not Norton [problem on two computers, plus worked fine before with Norton and its Add-On Pack]
Not a virus [ran full Norton Scan]

Botttom Line:
When I open a Word document and "File Save As", the "File Save As" popup does not open for more than a minute and the Word document blinks waiting for a response.

Thanks,
Joe
0
 
dopyiiiCommented:
Do you have any invalid mapped drives on these computers?  You might try verifying that each mapped drive on these computers actually work.
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jstaronAuthor Commented:
Hi,
No mapped drives.

Thanks,
Joe
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jstaronAuthor Commented:
Hi,
Thanks for trying, but there is not answer to this mystery.

Joe
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