Random Blue Screen

Posted on 2007-08-03
Last Modified: 2013-11-17
I have a dell latitude d620 with windows xp pro.  I am getting a blue screen randomly.  

Event ID 1003 source system error


Error code 1000008e, parameter1 c0000005, parameter2 8052db27, parameter3 a9290c88, parameter4 00000000.

Question by:rex9875
    LVL 28

    Expert Comment

    Hardware compatibility issue (may be addressed by a driver update, or you may require a bios update).

    Chris B
    LVL 5

    Expert Comment

    I use a service at
    I think it's about $15 per year, but it will scan your PC and tell you ALL drivers that need updating. Install all the drivers.
    Another idea that works sometimes is to take out the ram from the PC and reinsert it. Same with other cards. Improper seating can cause a BSOD.
    LVL 91

    Expert Comment

    you can do some testing :                                    PC doctor                        Burnin test                              free      TuffTest lite
    LVL 20

    Expert Comment

    Bugcheck may be cuased by software error at Norton AV, registry corrption or virus. If you can upload the minidump to Upload Minidumps to EE "Expert Area" .  I will study the minidump and find out the culprit. You can find out the minidumps at \wnodows\minidumps.

    . Login using your Experts-Exchange username and password.
    . Click on "Expert Area" tab
    . Type url link of your Question
    . "Browse" your pc to the location of your Minidumps click "Upload"
    . Copy the resulting "url" and post it back here.

    Registry hive corruption
    LVL 8

    Expert Comment


               It seem like a ram problem first u check ur RAM or otherwise change it or ur OS has got corrupted
    repair it. IT will help you

    LVL 20

    Accepted Solution

    I can't help you if you don't provide the minidump. The root cause maybe hive corruption, software device driver or faulty ram.

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