Cannot launch web links from outlook 2003 email

Posted on 2007-08-04
Last Modified: 2013-11-05
All of a sudden I cannot launch links from email.  Everytime I hit a url within an email nothing happens, If I copy & paste the URL into IE Browser it works fine.  Any ideas how this can be changed back, because it was working fine.
Question by:Beaucairej
    LVL 31

    Expert Comment

    by:Toni Uranjek
    Hi Beaucairej,

    Go to Tools, Options, Junk Mail Options and clear last check box: Don't turn on links...
    Does this help?

    LVL 97

    Accepted Solution

    Greetings Beaucairej !

    You may need to register some dll files;en-us;Q281679&sd=tech
    1. Quit all programs that are running.
    2. Click Start, and then click Run.
    3. Type regsvr32 urlmon.dll, and then click OK.
    4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

    If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):


    Run this script if using IE6

    Best wishes, war1
    LVL 97

    Expert Comment

    Beaucairej, any update?

    Expert Comment

    This may also have been caused by an install and subsequent uninstall of another browser, say firefox as an example. In that case if it didn't uninstall cleanly you may need to repoint some file extensions to use Internet Explorer to open them (htm &html documents). Also reset IE as the default browser. in IE select Tools>internet options>programs. Check the box at the bottom to check if it's the default.

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