Server side rule not working

Posted on 2007-08-04
Last Modified: 2013-11-05
I created a user in our domain with the email address of

I then set up a server side rule in Exchange to automatically respond to all incoming email sent when someone hits a "request password" button on our web site and send them a password.

It works fine for tests coming from inside the domain, but, when I test it from outside, the email comes in but never gets responded to.

Any ideas???

Question by:holeejo
    LVL 39

    Accepted Solution

    You would need to allow auto-replies to the internet ->

    Hopefully, you are aware of the consequences of doing this.
    LVL 29

    Expert Comment


    Are you able to post the headers of one internal request e-mail that does work and one external one that doesn't work plus the rule configuration?

    The only thing I can think of is that the the message from external is not exactly the same as the internal one and therefore the rule is not picking it up.

    Author Comment

    Red Seat,
    Thanks for the information and the warning that went along with it.  I have it set to reply only if that is the only address that the request is sent to and a specific phrase must be in the Subject line.

    Thanks again to you and to all of Experts-exchange.  I have gotten alot of good information here.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Want to promote your upcoming event?

    Are you going to an event? Are you going to be exhibiting at a tradeshow? Talking at a conference? Using a promotional banner in your email signature ensures that your organization’s most important contacts stay in the know and can potentially spread the word about the event.

    Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
    The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    12 Experts available now in Live!

    Get 1:1 Help Now