MAPI property not found

I have an exchange server and fax server setup. The Fax server is sending mails to users of this exchange server. While sending the mails, the fax server is setting one MAPI property named PR_CREATOR_NAME. When outlook reads the mail form the server, the property is not visible.

Probably the exchange server is not allowing to set those properties.

I have checked the fax server.There is no problem with it.

Can you please provide some help regarding this.
sweta_jainAsked:
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ashutosh_kumarCommented:
Please check if you need to configure a mailbox on Exchange for the FAX server.  If you do, most likely, we need to configure an MAPI profile for the fax server, is it right?


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ashutosh_kumarCommented:
Please tell me
1. What's the version of the Exchange server?
2. How does the fax server send mails to Exchange server? via SMTP protocol?
3. What's the expected mail flow when a mail is sent from fax server to Exchange server?
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ashutosh_kumarCommented:
which fax server you are using..
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sweta_jainAuthor Commented:
I am using exchange 2003, GFI fax server 9.0.

GFI fax server probably sends the messages through MAPI.

GFI is installed on a different server, but a GFI connector is installed on the exchange server.
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raj_mathurCommented:
Could you let me know how you confirm the FAX server set PR_CREATOR_NAME? How do you check the property is missing in Outlook?
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sweta_jainAuthor Commented:
GFI fax server set the properties. Its documented. I have not been able to see the property as yet. It is said that the property is set to Faxmaker.com
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sweta_jainAuthor Commented:
hey ashutosh_kumar...I created a mailbox for the user....now I am can see the property set.
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