Internet connection drops after 10 seconds using broadband or wireless connection

Posted on 2007-08-06
Last Modified: 2013-12-23
Acer laptop approx 5 years old. Windows XP SP2 with all updates.

Problem - the internet connection drops after around 10 seconds, consistently after each connection. This happens on both wireless connections (tested 3 different) and wired broadband connection to BT modem. On wireless windows wireless networking notes the  dropped connection and tries to reconnect but this is periodic and not after the 10 second cutoff. On broadband windows does not register the dropped connection - icon is still present on taskbar. On wireless LAN other computers can still access shared folders on this laptop and trasfer files to and from successfully. Laptop however cannot 'see' other computers on network once internet connection dropped.

Please can someone provide a solution to rectify this problem. Many thanks.
Question by:tomtolkien
    LVL 63

    Accepted Solution

    Check  for malware and also try doing a TCPIP reset.

    XP TCPIP fixes reset NIC and TCPIP

    What I like to do on any network problem....Is to reset it ALL....

    netsh int ip reset reset.log
    netsh firewall reset
    netsh winsock reset

    Then remove ALL NIC's from the device manager..
    In the Device Manager, select View>Show Hidden Devices

    (If the Show Hidden devices is not presetn, do the following command from a command prompt..)

    set devmgr_show_nonpresent_devices=1

    More information on that command here....
    Device Manager does not display devices that are not connected to the Windows XP-based computer

    Go back to Network Adapters, and make sure your adapters are all gone, including any older ones. (there will be several ' miniport' devices that are not able to be uninstalled....)
    Once they are all gone, reboot and let Windows reinstall them...

    Thats a total rebuild of your network connections, to hopefully correct any problems with Basic connectivity.

    I hope this helps !

    Expert Comment

    try at St. Francis on Dell laptops

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