Small Business Serrver 2003, Blue screen- Fatal error Windows Logon Process

Can anyone tell me if there is away to recover from the following error:

Small business Server 2003, stop error c000021a, windows logon process fatal error system is shutting down.

I would like to try to restore the registry from Recovery console, but I fear I don't have a Backed up version. does SBS keep a shadow copy of the REG anywhere?

Any ideas to try before I reload SBS would really help, the owner of the server has no recent backups.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
"does SBS keep a shadow copy of the REG anywhere?"

If you were running the built-in SBS Backup, then you have everything you need.  (It's the System State backup that's critical).

See for the instructions if you've backed up properly.

If not, see for your next steps.

Natech-solutionsAuthor Commented:
No they were running Veritas, with back up only on user home folders and Exchange directory

I will check out the 2nd link.

Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
I'm really sorry about that... I absolutely don't understand why someone would use something that has additional cost (a fair amount at that) which if not used correctly will not provide the backup they need.  The built-in backup works just great... so once you get this fixed for them, I'd suggest that you have them dump Veritas.

Natech-solutionsAuthor Commented:
The company that set them up 4 years went MIA, so when It crashed they called me, so I get the fun task of getting them back up and running. At this point I did reinstall of SBS and did a data recovery of the one bad disc, so I got most of what they need ( i hope). it pretty much a start from scratch which in there case is not all bad.

thanks for help and quick response. I am going to leave the question open in case  I run into anything else but I will give the points when finished.
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Questions are not meant to be ongoing support threads.  If youre initial question was answered (which I believe to be the case... even though it was kind of a "no there isn't" answer), then you need to close out this question.

If you have additional issues which come up, post an new question.



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