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JoshFlag for United States of America

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Extremely slow computer/internet when PC is out of office.

I've got someone with a fairly new Dell Laptop, I recently formatted this machine, Fresh install of XP Pro, everything seems to be working great. It is his work computer, so he uses it in the office and connects to our Win2K3 server, now he also uses it at home and at other locations, and he constantly complains that when he uses it out of the office it is just way too slow.

Now, he says it is mainly the internet that is slow and that he connects to cable or DSL, but he said it can take a minute or more when trying to browse things on the web. He is also a fairly impatient person, so I'm not sure if there is really a problem or he just thinks things are too slow.

Anyway, I'm not sure where to start troubleshooting this. Could it somehow have something to do with him not being connected to the domain at the office or something like that? I just want to make sure I'm not overlooking something simple.

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There are mapped drives. Won't this cause the drives to not be mapped automatically next time the user connects while in the office?

I'll have him try that, he also said his wife's computer is having no problems at home, but his is.
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"There are mapped drives. Won't this cause the drives to not be mapped automatically next time the user connects while in the office?"

No. When you click on the drive itself, it will reconnect to the network.