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CD Drive will not play any CD

A user has a HP Compaq d530 and the Operating System is Windows XP Pro. The cd-rom drive will load and eject cds but will not play any cd. The light on the cd-rom drive is green and you can hear the drive but it will not play music cds or run any software cds. The drive is an HL-DT-ST CD-ROM GCR-848 2B. Tried looking for new drivers off of HP's website but no go. Should we just replace it and can a Sony DVD CD-Drive plug and play right into that unit?

rindi

Probably you'll have to replace it, CD Drives break easily and are low cost devices. Boot with a bootable CD, and if that doesn't work (provided your BIOS supports booting from optical drives), this will confirm there is a hardware problem.

a bootable CD:

http://ultimatebootcd.com

regsamp

ASKER

Rindi, Should we just replace it and can a Sony DVD CD-Drive plug and play right into that unit?

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rindi

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willcomp

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regsamp

ASKER

Well, uninstalled the drive from Device Manager, rebooted and still not working. Tried a bootable cd and did not work so will just replace the darn thing and see.

regsamp

ASKER

Replaced the CD-ROM with a Sony DVD and it works fine.

rindi

Thanks.

willcomp

That's good.