the need for power cycling network devices - unavioidable? easily prreventable? older hardware is more susseptible?
Posted on 2007-08-06
here in the northeast, we had some really good thunderstorms on Friday night.
1 client had a couple issues that were resolved by power cycling the devices (1 was a comcast cable modem and 1 was a netgear 4 port switch).
Both devices were connected to APC power devices - the cable modem to a UPS and the switch to a surge supporessor.
What are your expert thoughts on this? Should devices need to be power cycled (1st time in months if ever), if you were throwing money at the 'problem', what would you do to elimiate this (the non techie users get all flustered and untill they get me to walk them through the power cycle of the devices, they don't get work down / annoys the boss. And I went there sunday to power cycle the cable modem because remote users couldn't get in, which annoys me. They are on surge / ups devices. so the blip is below the filtering voltage of the surge device? a 200v blip gets trhough the surge, but is enough to cause these couple year old devices to hang? Replace the devices?
so certainly, there's bigger issues that could happen. But is a rare power cycling just something to do and not think about trying to avoid?