chadreeves1
asked on
Printer Documents going offline
Hello,
I have an HP Laserjet 4 Plus that has been working fine. Untill this morning, when it wouldn't print. After I opened up the doument que, I saw that the documents are going into Offline - Printing mode. I'm not sure if this has happened to anyone else but I don't think it is related to this printer.
Can anyone help me find out why this printer is making the documents change to Offline - Printer mode?
P.S. I have checked all of the settings for the printer and everything looks ok. I made sure that the printer was not in offline mode. I even tried to uninstall then reinstall the printer and nothing has worked so far.
Thanks
I have an HP Laserjet 4 Plus that has been working fine. Untill this morning, when it wouldn't print. After I opened up the doument que, I saw that the documents are going into Offline - Printing mode. I'm not sure if this has happened to anyone else but I don't think it is related to this printer.
Can anyone help me find out why this printer is making the documents change to Offline - Printer mode?
P.S. I have checked all of the settings for the printer and everything looks ok. I made sure that the printer was not in offline mode. I even tried to uninstall then reinstall the printer and nothing has worked so far.
Thanks
How is this printer connected? If using TCP/IP, it's possible that the printer's IP address has changed. Print a configuration page to find out what it is, and check the PC's settings tom see what it should be
ASKER
It is connected via USB. and I looked at what port it is connected to and it says that it is using the USB port.
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ASKER
I don't know what happened, but as soon as I restarted, it worked. Thanks for your help anyway.