internet explorer

Posted on 2007-08-06
Last Modified: 2013-12-08
i can ping any web page but when i try to open the web page i can not display.
i am using IE 7.0

please adsvise
Question by:nbarakat
    LVL 97

    Accepted Solution

    Greetings nbarakat !

    You cannot open any webpage?  Or you cannot open specific webpage?  If all webpages,

    1. An addon may be interfering with IE. Disable Addons.  Go to Tools > Add-on Manager, and uncheck the addons.

    2. Reset IE settings.  Go to Tools > Internet Options > Advanced.  Click on "Reset" button. Click OK. Close all browsers. Reboot the computer.

    3. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.

    4. Uninstall and reinstall IE7. Make sure you have the latest updates.

    Best wishes, war1

    Author Comment

    how do you install and reinstall IE . i know youmaybe can go to add remove ie

    is this is the path or soemthing else
    LVL 97

    Assisted Solution

    1. Uninstall IE7.  Go to Control Panel > Add/Remove Programs and uninstall Microsoft Internet Explorer.  If you cannot find Internet Explorer 7 in Add or Remove Programs, click Start, click Run, type %windir%\ie7\spuninst\spuninst.exe, and then press ENTER.

    Note: %windir% is the location of your Windows directory, which can usually be found at C:\Windows. To do this, you need to have "view hidden folders" enabled.

    2. If no joy, In some cases, you may get an error message when you try to uninstall IE7 that says you cannot uninstall from a specified user account. To get around this check you will have to edit the Windows Registry.

    Warning: Editing the Windows Registry incorrectly can cause the Windows operating system to stop functioning completely. This is a advanced operation and you are encouraged to back up the Windows Registry before you attempt any editing of the file. You have been warned.

    Bypass the user account check with this Windows Registry edit:

    Click Start, click Run, type regedit, and then press ENTER.
    Navigate to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer.
    Right-click the Internet Explorer key, click New, and then click DWORD value.
    Type InstalledByUser as the name, and then press ENTER to finish creating the new registry value.
    Try to uninstall Internet Explorer 7 again.

    Author Comment

    i went to add and remove unsistall ie7.0 reboot and reistall worked for 30 minutes and then stop working again. any suggesttions
    LVL 97

    Assisted Solution

    So you are not able to access all websites, or only specific ones?

    If no websites, check if Firewall is blocking access.  

    Check if Firefox can access the internet and the websites

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