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jackflex

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Windows installer is busted

I have a couple of problems that seem to be related. i can not install anything.
first error when launching a setup:
The Windows installer service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows installer service is not correctly installed.
Event viewer displays:
Failed to connect to server. Error: 0x80040154

I'm also seeing error:
Windows couldn't log the RSoP (Resultant Set of Policies) session status. An attempt to connect to WMI failed. No more RSoP logging will be done for this application of policy.

I've tried:
loading:   WindowsInstaller-KB893803-v2-x86.exe , it will install and complete successfully but nothing changes.
deleting msiexec, msi.dll, msihnd.dll and restarting
deleting the WMI files in the repository
msiexec /unregister, msiexec /regserver

Nothing works, maybe a permissions issue in the regisrty?

Please help
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Speshalyst
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If your install CD has XP+sp2.. why dont u try a repair?
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jackflex

ASKER

already ran the repair utility off the cd. it completed but did not solve anything
1) I would try using a new User profile

2) I would also test any good registry cleaner. Something sounds corrupted.

3) Anything is the 3 event logs ?

I hope this helps !
Have you made sure that the start-up type of Windows Installer is set to Manual (and not Disabled)?
(Start, run, type services.msc <hit enter>)
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and235100
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sage

you link directed me to....
http://support.microsoft.com/kb/319624/


the 5 step program  worked
Glad that you git it resolved.
Thanks.
Sorry - "got" not "git".
Stupid typo...