DCOM error ACMRu

Posted on 2007-08-06
Medium Priority
Last Modified: 2008-03-03
am receiving the following error which is filling up the event logs.
Event Type:      Error
Event Source:      DCOM
Event Category:      None
Event ID:      10004
Date:            7/11/2007
Time:            3:32:38 PM
User:            N/A
Computer:      CERROFLOWMAIL
DCOM got error "Logon failure: unknown user name or bad password. " and was unable to logon CERROFLOW\commander in order to run the server:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

The only reference to {3DD87645-8645-4BF0-B143-D63E6FE129F7} I can find in the registry is the Search Assistant\ACMRu\5603 with 2 files listed mail.oft and exscfg.exe.

Any ideas on solving the DCOM error messages?

Question by:sfgrady
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LVL 10

Expert Comment

ID: 19640173
To edit Dcom settings go to Component Services under Administrative Tools and click Component Services and then DCOM config.  Under there you will see a listing of programs.  Find the Search assistant program you found and you can look at properties and modify the permissions.  

Author Comment

ID: 19640344
None of the related components appear under Component Services for Search Assistant, ACMRu or the ID {3DD87645-8645-4BF0-B143-D63E6FE129F7}.

LVL 10

Expert Comment

ID: 19640801
Exscfg.exe generally refers to the exchange Server Replication Configuration program.  Do you have that on the server and recently changed the password?  If that is installed is that listed under the DCOM properties?  Do you have any services that are running as a user account with a wrong password?  

Author Comment

ID: 19640842
Solved my own prolem.  Finally was able to ID the Application.  It was listed under COM+ applications and it was MxClaim Basic.  Apparently the client had installed this application to apply security headers to outbound email and their trial subscription expired.  The application is actually listed as Customer Manetism.  Thanks for all the help!
LVL 10

Accepted Solution

duffman76 earned 1000 total points
ID: 19640867
Awsome.  Glad you found the issue.  Those application id's are always hard to find.  I wish it would just list the name.  

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