Why does my PC attempt communication with and

Posted on 2007-08-06
Last Modified: 2013-11-05
On start-up and shortly thereafter, my PC attempts communication with and/or  Spy Sweeper blocks this and alerts me but I'd like to know how to prevent the attempted communication in the first place since it slows down my system noticeably?
Deleted by modus_operandi, 125 points refunded. - 9/1/2007 6:46:22 PM
Question by:lostinflorida
    LVL 9

    Expert Comment

    I would download and run SpyBot Search and Destroy as well as windows Defender.

    Also, remove anything published by yahoo or AOL.
    Remove all screensavers that were downloaded and installed.
    Remove all Internet Explorer Browser Bars. (windows Defender should clean that up for ya)

    Basically, you got spyware, malware, trojan, something that is loaded that shouldn't be and for somereason SpySweeper isn't removing it.    It shoudl tell you which file is trying to access the internet thought.  Try to determin that and repost it here.

    Also, a Virus Check.  If you don't have anti-virus software you can do a free check at


    Windows Defender:

     - brugh
    LVL 4

    Expert Comment

    I agree ... also try downloading and running Vundo FIX. VERY reliable, VERY fast ... kills all persistent!

    Author Comment

    Appreciate the help folks.  Both Spybot and Windows Defender found some things but it didn't help with this particular problem.  Vundo Fix found nothing at all.  On startup Spy Sweeper still reports blocking one of these two internet communications.  I just want to find out what's causing these attempted communications so I can kill it or delete it.
    LVL 9

    Expert Comment

    LVL 9

    Expert Comment

    If you could post a HijackThis log we could tell you for sure and possibly tell you about other infections also

    Author Comment

    Here's my HJT log:
    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 9:15:11, on 09.Aug.07
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\Program Files\DigitalPersona\Bin\DPWinLct.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\DigitalPersona\Bin\DpHost.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton Ghost\Agent\VProSvc.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    C:\Program Files\Norton Ghost\Agent\GhostTray.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Max Registry Cleaner\MaxRCSystemTray.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Brother\ControlCenter2\brctrcen.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Logitech\Music Anywhere\LMASysTray.exe
    C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
    C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
    C:\Program Files\HiJack\HiJackThis_v2.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =*
    R3 - URLSearchHook: (no name) - {D73F49B6-B51B-4d32-A3B7-BD04B8342F53} - (no file)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [zBrowser Launcher] "C:\Program Files\Logitech\iTouch\iTouch.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PinnacleDriverCheck] "C:\WINNT\system32\PSDrvCheck.exe" -CheckReg
    O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
    O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINNT\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
    O4 - HKLM\..\Run: [DPAgnt] "C:\Program Files\DigitalPersona\Bin\DPAgnt.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [!!FSVD] C:\FSVD\FSVD.exe
    O4 - HKLM\..\Run: [!!FD] C:\FSVD\FD.exe
    O4 - HKLM\..\Run: [RCAutoLiveUpdate] "C:\Program Files\Max Registry Cleaner\MaxLiveUpdateRC.exe" -AUTO
    O4 - HKLM\..\Run: [RCSystemTray] "C:\Program Files\Max Registry Cleaner\MaxRCSystemTray.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [ControlCenter2.0] "C:\Program Files\Brother\ControlCenter2\brctrcen.exe" /autorun
    O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
    O4 - HKCU\..\Run: [Weather] "C:\PROGRA~1\AWS\WEATHE~1\Weather.exe" 1
    O4 - HKCU\..\Run: [igndlm.exe] "C:\Program Files\Download Manager\DLM.exe" /windowsstart /startifwork
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - HKCU\..\Run: [Log Surf] "C:\DOCUME~1\GREG&V~1\APPLIC~1\AXISHE~1\itch 32.exe"
    O4 - HKUS\S-1-5-19\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Logitech Music Anywhere Settings.lnk = ?
    O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: GuruNet... - file:C:\Program Files\GuruNet\Html\atiemenu.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\winnt\system32\nwprovau.dll
    O12 - Plugin for .xfd: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) -
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -,0,0,99/
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) -
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
    O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) -
    O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) -
    O20 - Winlogon Notify: DPWLN   - C:\WINNT\system32\DPWLEvHd.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINNT\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINNT\System32\browseui.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINNT\system32\brsvc01a.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTSVCCDA.EXE
    O23 - Service: Windows XP FUS Manager (DPFUSMgr) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
    O23 - Service: Biometric Authentication Service (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHost.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINNT\System32\GEARSec.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINNT\system32\RioMSC.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    End of file
    LVL 9

    Expert Comment

    Unknown Processes (nasty unless you put them there):
    R3 - URLSearchHook: (Morpheus Search Bar) - {D73F49B6-B51B-4d32-A3B7-BD04B8342F53} - (no file)

    Nasty - aka should be removed:
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe

    Author Comment

    Thanks Justchat but that didn't work either.  I put FSVD files there and they have been there for about eighteen months.  They wouldn't account for this.  I removed the Morpheus file (all of the Morpheus files) and the BackWeb file but when I reboot Spy Sweeper still reports the blocked communication.  Guess I'll have to handpick through the registry when I get time.  Thanks again.
    LVL 9

    Expert Comment

    When you reboot do any of the files reappear (either the same backweb file or one with new numbers)?  And is the morpheus toolbar gone? (alot of times it will hide in the IE toolbars folder)
    LVL 8

    Expert Comment

    If you decide to try Spybot which is freeware, btw, also make sure to enable the spybot "Tea Timer" realtime protection that will block malware attempts to hijack your browser or make changes to your registry.

    Accepted Solution

    OK, last post on this issue and thanks for you help.  The problem has been resolved and all I did was remove Internet Explorer 7 from my machine.  I was prompted to do this because IE7 would continually fail to respond, requiring me to restart it or reboot my system.  Previously I had IE7 and Firefox installed and I was having problems.  I found out that the two didn't play well together so I uninstalled Firefox.  But then I started having the problem that prompted this post.  Anyway, its been more than a week without IE7 (I'm using Opera now) and I've had no more mysterious attempted internet communications.  Don't know why it worked...but it did.
    LVL 9

    Expert Comment

    Most likely because IE7 was infected with spyware but instead of taking the time to remove it you just uninstalled IE

    Author Comment

    Well, time's not something I have a whole lot of, especially after taking the time with Spybot, Windows Defender, Vundo and posting an HJT log.  Now I can run my business instead of tweaking a tool to deal with an annoyance. Thanks again though for your time.

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