Randomly, my users will compliant that when they logon to the terminal server, they'll get the blank screen after entering the username and password. If they wait for about 10 minutes, their desktop will load but apps will be slow to non-responsive. When this happens, there could be a few things happening:
1) there's a error message waiting for someone to respond to at the console. Once someone click ok to the error, everything will be fine.
2) sometime I'll see a message about some user's printer had casue a fault in the printe spooler (very rare on this one) but again once I click ok, everything will be fine.
3) there will be nothing I could do but to reboot the server (sometime hard reboot). After reboot, I'll see errors like print spooler crashed, hung apps (range from outlook, excel, word, adobe reader, SAP client).
I've been researching this one for a while now but to no avail. Any help would be greatly appreciated.